Terms of service

Welcome to the MouK ENERGY Terms of Service. These terms constitute a legally binding agreement between you, the user, and MouK ENERGY, the entity that owns and operates this website. We encourage you to read these terms carefully before using our services, as they govern your access to and use of moukenergy.store.

By accessing or using our website, you agree to be bound by these terms and the policies stated here. If you do not agree with any of the terms, we request that you refrain from using our services. MouK ENERGY reserves the right to modify these terms at any time and we recommend that you periodically review this page to be informed of any changes.

We hope that you like this platform and provide you with a positive experience. If you have any questions or concerns about these terms, do not hesitate to contact us through the channels indicated in our contact section.



1. About Us

MouK ENERGY is a Costa Rican company built by athletes and for athletes. We are 100% Costa Rican and we are dedicated to providing athletes with energy and electrolytes during physical activity, using natural ingredients. Our story began in 2014, when three sports enthusiasts came together with the goal of creating more efficient and natural products. After two years of testing and planning, we launched our first product on the market: MouK sports gels.



2. Purchase and Payment Terms

  • Purchase Process: By making a purchase at moukenergy.store, you agree to follow the purchasing process and provide accurate and complete information.
  • Payment: Payments are processed through secure gateways and comply with PCI-DSS standards. We accept various forms of payment, including credit cards and other methods specified on the site.
  • Billing: An electronic invoice will be sent via email upon completion of the purchase. Verify the accuracy of the data provided.


3. Return Policy

At MouK ENERGY we strive 100% to guarantee the satisfaction of our products. Visit our returns policy at this link.



4. Privacy Policy

MouK ENERGY's privacy and security policy applies to the information you provide to us through our Website. Visit our returns policy at this link.



5. Shipping Policy

You can read our complete shipping policy at this link.

 

6. User Responsibility for Proper Use of the Product

The user acknowledges and agrees that the products offered by MouK ENERGY are intended to be used in accordance with the instructions provided. MouK ENERGY assumes no responsibility for improper use of its products.



7. Intellectual Property Rights

All intellectual property rights related to the products and content on the website are the property of MouK ENERGY. Unauthorized reproduction or distribution is not permitted.



8. User Responsibilities

By using our website, you agree not to violate applicable laws, not to engage in fraudulent activity, and not to interfere with the security of the site.



9. Links to External Sites

MouK ENERGY may contain links to third party websites. These links are provided solely as a convenience to you. If you decide to click on these links, you do so at your own risk. MouK ENERGY does not control or endorse the content of external websites, and we assume no responsibility for the content, privacy policies or other practices of any external websites.

We recommend that you review the terms of service and privacy policies of any website you access from links provided by MouK ENERGY. We cannot guarantee the accuracy, integrity or quality of the information provided by these external sites.



10. Modifications to Terms of Service

We reserve the right to modify the terms of service at any time. Modifications will be effective upon posting on the website.



11. Communication with MOUK ENERGY

Any communication or interaction with MouK ENERGY through links, contact forms or any other means is governed by these policies and terms of service.