Refund policy

At MouK ENERGY we strive 100% to guarantee the satisfaction of our products. If you are not satisfied with any of the products purchased through moukenergy.store, please contact us with the purchase order number and tell us how we can help you.

Any damaged product will be replaced at no additional cost. If you are not happy with the product for any other reason we will help you return and/or refund within 30 days from the date of purchase. Refunds will be reflected as credits to your original payment method and may take 3-5 business days.